Set up product feed alerts

Creating email alerts for product catalog feed imports allows you to receive an email containing a detailed list of errors or warnings identified by Bazaarvoice in the feed.

Alert roles and capabilities

The following table lists Portal alert roles.

Role	Description
Alerts Viewer	Can only view Product Feed alerts they are a recipient of Can unsubscribe from any Product Feed alerts they are a recipient of Cannot create, edit, unsubscribe from, or delete alerts
Alerts Contributor	Can view, edit, unsubscribe from, and delete their own Product Feed alerts Requires the Product Feed solution and the Catalog Administrator role for creating Product Feed alerts
Alerts Administrator	Can edit, delete, and unsubscribe from all alerts in Ratings & Reviews for any user Requires the Product Feed solution and the Catalog Administrator role for creating Product Feed alerts
Users	Can view or unsubscribe from any Product Feed alerts they receive

Before you begin

Sign in to the Bazaarvoice Portal. If you can't sign in, contact Bazaarvoice Support for assistance. Learn more about Portal permissions and user accounts.
From the navigation bar, select More > Product Catalog.
Select the Feed tab.

Create alerts

Go to the Validate Product Feed tab.
From the List view, select the action menu (...) > Create alert. The Create Product Feed alert modal appears.
Configure alert settings:
1. Set alert conditions: Select the filter conditions that will trigger your real-time alert. For example, select Errors to trigger alerts only for errors in the feed.
  
  Note: You must select at least one filter condition. Filters will vary based on the condition type you selected.
2. Alert name: Enter an alert name. For example, “Product feed errors”.
3. Recipients: Enter email addresses for the Portal users you want to notify when an alert matches the filter criteria.
  
  Note: Each recipient must have an active Portal account.

Select Create alert. Recipients will receive an alert email whenever content matches the specified filter criteria.

View existing alerts

Go to the Validate Product Feed tab.
From the List view, select the action menu (...) > Manage alerts. The Manage alerts page appears, displaying all your alerts in a table with the following details:

Column	Description
Alert name	Name of the alert.
Created by	Name of the person who created the alert.
Date created	Date the alert was created
Recipients	Number of people who receive notifications for this alert.
Alert type	Type of alert: Ratings & Reviews—The alert was created in Reviews in Portal. Questions & Answers—The alert was created in Questions & Answers in Portal. Product Feed—The alert was created in Product Catalog in Portal.
Actions	Delete alert Stop receiving alert

From the alerts table, you can:

Note: You can select and view an alert from the Alert name column if you're one of its recipients, even if you didn't create it or aren't an Account Administrator.

Edit alerts

To edit an existing alert:

Select the alert you want to edit from the Alert name column of the table.
In the modal that appears, update the alert filters, name, and recipients as required.

Select Save.

Delete alerts

To delete an existing alert:

In the Actions column of the table, select > Delete alert in the row containing the alert you want to delete.
Select Delete.

Note: As an Alerts Administrator you can delete any alerts. As an Alerts Contributor you can only delete alerts you created.

Stop receiving alerts

To stop receive notifications for an alert:

In the Actions column of the table, select > Stop receiving alert in the row containing the alert you want to stop receiving notifications for.
In the modal that appears, select Remove.

Note: An alert must always have at least one recipient. If you want to stop receiving an alert for which you’re the last remaining recipient, contact your Account Administrator.