Ambassadors

Ambassadors is an exclusive Sampling community of brands and retailers hosted directly within the Influenster app, designed to help you generate user-generated content, drive sales, and grow loyalty. Move beyond basic community management and unlock the full potential of branded advocacy, real-time engagement, and measurable impact.

Video overview

For an overview of Ambassadors communities, watch this video:

If you require a descriptive transcript for this video, you can access the Ambassadors video transcript directly.

Access your Ambassadors community

Follow these steps to access your Ambassador community data and verify your membership details within Vibe:

1. Sign in to Vibe and select Campaigns from the main navigation.

2. Navigate to Ambassadors in the left-hand navigation.

3. View the Members and Invites Sent summary tiles at the top of the page for high-level community growth and participation metrics.

Invite members to your Ambassadors community

From the Ambassadors landing page, select the Invite Members button. There will be two ways that you can add members:

1. Add the member’s email address.

2. Upload a CSV of email addresses

   

   Tip: If uploading a CSV, download the template from the Invite Members modal first to make sure you are uploading it in the correct format with an Emails header.

3. Create invite links. You can choose between two types of invite links to send to users: 

   • Single links: Designed for targeted, direct outreach (such as CRM emails or one-to-one customer messaging) where you have specific member profile data. Each recipient receives a unique link that can only be redeemed once. This ensures control over enrollment to the Ambassador program, prevents link forwarding, and enables individual user tracking.

   • Multi links: Designed for broad audience recruitment across public or semi-public channels (such as social media profiles, website banners, printed QR codes, or mass newsletters) where individual contact records aren't used. A single reusable link allows multiple customers to sign up for Influenster and join your Ambassador community at scale.

You can also add tags when inviting members to identify the group of members you’re adding, for example, June 2026 member invites, Loyalty members, or Top reviewers. 

Note: Tags may take a few hours to appear on the member list screen.

Manage your Ambassadors community

To view a detailed directory of your community, navigate to the Members table, where you can see the following metrics:

You can filter this table by member tags to narrow your search. 

Edit your Ambassadors community

You can edit community details if necessary by selecting the Edit Community button in the upper-right corner of your Ambassadors landing page. In the modal that appears, you can edit:

• Community logo: Upload a square image with a maximum file size of 5MB.

• Community name: The name members will use to identify your community.

• Description: This tells your members what your community is about. You might include community guidelines, goals, or a welcome message.