Manage email subscriptions

Manage consumer preferences to subscribe to or unsubscribe from Bazaarvoice notifications while maintaining full compliance with international anti-spam standards, including the US CAN-SPAM Act and Canadian Anti-Spam Legislation (CASL). Keeping these preferences up to date protects your sender reputation and ensures that notifications reach only the opted-in users.

Email recipients who select the Unsubscribe link will no longer receive that type of email notification. For example, if a consumer selects the Unsubscribe link in a review request email message, review requests are no longer sent to the consumer, though they may still receive a notification from another feature, such as Ask a Product Owner. Consumers cannot resubscribe or opt back in after opting out of a specific type of email notification.

Note: The Unsubscribe link is only specific to each email message type. To apply the Unsubscribe link to all message types, contact Bazaarvoice Support. 

Bazaarvoice provides three flexible options for sending your subscription data, allowing you to choose the ingestion method that best aligns with your organization's technical architecture, security requirements, and data volume.

Methods
Description
Import subscription feed in Portal

Import, export, and manage subscription feed files directly in the Bazaarvoice Portal—no SFTP server required.


Send subscription feed via SFTP server
Manually upload the subscription feed file to the Bazaarvoice SFTP server. The supported file formats are CSV and TXT.
Send subscription data via the Notifications API

Manually call the Notifications API to send or receive your subscription data.


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