# Bazaarvoice Product Documentation

> The Bazaarvoice Knowledge Base is the official product documentation portal for Bazaarvoice. It contains comprehensive developer and technical documentation for integrating Bazaarvoice products such as Ratings & Reviews, Contextual Commerce, and Sampling.

## Platform Foundation

* [Portal overview](https://docs.bazaarvoice.com/articles/portal-basics/get_started.md): Explore portal features, administrative capabilities, and client environment setups.  
* [User management](https://docs.bazaarvoice.com/articles/portal-basics/users.md): Protocols for user account creation, security permissions, and enterprise access control.  
* [Manage alerts](https://docs.bazaarvoice.com/articles/portal-basics/manage-alerts.md): Setting up trigger parameters to flag, review, and handle critical consumer-generated content.  
* [FSSO (Federated Single Sign-On)](https://docs.bazaarvoice.com/articles/portal-basics/fsso.md): Technical configuration specs for enterprise SAML and OIDC identity provider integration.  
* [Bazaarvoice Shopify App](https://docs.bazaarvoice.com/articles/portal-basics/shopify_reviews_and_photos.md): Setting up Shopify-native reviews and shoppable media collection widgets for merchants.  
* [eCommerce & CRM Integrations](https://docs.bazaarvoice.com/articles/portal-basics/integrations.md): Integrating Bazaarvoice web services into third-party CRM systems and custom storefront layers.  
* [Privacy, Compliance & Accessibility](https://docs.bazaarvoice.com/articles/portal-basics/privacy-and-compliance.md): Operational architecture compliance with GDPR, CCPA, COPPA, ADA, and WCAG accessibility guidelines.  
* [General FAQs](https://docs.bazaarvoice.com/articles/portal-basics/general_faqs.md): Technical reference guide on cookies, data protection, webhook behavior, and enterprise infrastructure preparation.  
* [What's new](https://docs.bazaarvoice.com/articles/portal-basics/changelog.md): Changelog documenting platform updates, deprecation warnings, and technical documentation releases.

## AI Systems and Discovery Engines

* [Bazaarvoice Use of AI](https://docs.bazaarvoice.com/articles/portal-basics/bazaarvoice-use-of-ai.md): Core platform principles governing automated machine learning systems, automated moderation engines, and semantic content classification.  
* [Bazaarvoice AI Platform Integration](https://docs.bazaarvoice.com/articles/vibe/harmony-ai.md): Global Bazaarvoice machine learning suite powering advanced text/image creator searches, automated workflow shortcuts, content curation, and programmatic recommendation models.  
* [Authentic Discovery API](https://docs.bazaarvoice.com/articles/ratings-reviews/authentic-discovery-api.md): Standalone server-side JSON-LD structured data engine allowing ratings, reviews, and Q\&A markup to be instantly indexed by crawlers, conversational search clients, and LLMs without executing client-side JavaScript (Generative Engine Optimization).  
* [Vibe AI Workflow Agents](https://docs.bazaarvoice.com/articles/vibe/agents.md): Leveraging generative AI search, agentic workflow automation, and predictive influencer analytics in Creator Marketing.  
* [AI-Generated Review Summaries Engine](https://docs.bazaarvoice.com/articles/ratings-reviews/ai-review-summary.md): Central natural language processing models that distill large-scale customer review topics and sentiments across multiple locales into concise prose overviews.  
* [Structured Data & schema.org Markup (SEO/GEO)](https://docs.bazaarvoice.com/smart/bv-ratings-reviews/add-schema-org-markup-seo/a/add-schemaorg-markup-seo): Structuring and formatting product detail page markup with schema-compliant JSON-LD to optimize discoverability on both traditional search engine results and conversational LLM discovery agents.

## Sourcing User-Generated Content (UGC)

### UGC Fundamentals

* [Ratings & Reviews Essentials](https://docs.bazaarvoice.com/articles/ratings-reviews/learning_resources.md): Introductory technical baseline for planning consumer reviews, photos, videos, and shopper query modules.  
* [System Implementation Guide](https://docs.bazaarvoice.com/articles/ratings-reviews/implementation.md): Technical setup blueprints, script placement rules, and deployment procedures for UGC collection engines.

### Content Collection

* [Product Catalog Feed Config](https://docs.bazaarvoice.com/articles/ratings-reviews/catalog_home.md): XML/CSV feed formatting schemas, delta uploads, and product mapping metadata specifications.  
* [Native Content Import Pipeline](https://docs.bazaarvoice.com/articles/ratings-reviews/native_content_import.md): Structural syntax for bulk importing pre-existing review assets and historical customer feedback.  
* [BV Pixel Integration](https://docs.bazaarvoice.com/articles/ratings-reviews/bv-pixel.md): Injecting conversion pixel trackers to catch transactional checkouts and trigger targeted review emails.  
* [Review Requests](https://docs.bazaarvoice.com/articles/ratings-reviews/pie.md): Rules, triggers, and scheduler setups for sending automated post-purchase review requests.  
* [Review Submission Forms](https://docs.bazaarvoice.com/articles/ratings-reviews/submission_forms.md): Building dynamic, localized web forms for gathering customer reviews, star ratings, and custom questions.  
* [Review Resubmission](https://docs.bazaarvoice.com/articles/ratings-reviews/review_resubmission.md): Handling moderation rejections by allowing consumers to edit and resubmit flagged or rejected reviews.  
* [Questions & Answers Collection](https://docs.bazaarvoice.com/articles/ratings-reviews/q_and_a.md): Implementing and configuring native shopper-to-shopper Q\&A modules on your storefront to collect and publish consumer questions and verified brand answers.  
* [Product Picker (Generic Review Submission)](https://docs.bazaarvoice.com/articles/ratings-reviews/generic_review_submission.md): Integrating search and selector interfaces for campaigns, generic landing pages, and multi-product submission forms.  
* [Email Templates & Automated Requests](https://docs.bazaarvoice.com/articles/ratings-reviews/email_templates.md): Formatting transactional post-purchase email triggers, templates, and dynamic review invitations.  
* [Site Authentication & Identity Verification](https://docs.bazaarvoice.com/articles/ratings-reviews/site_authentication.md): Securing user collection journeys via pass-through customer tokens and session verification.  
* [ReviewSource Seeding Programs](https://docs.bazaarvoice.com/articles/ratings-reviews/reviewsource.md): Using Bazaarvoice community-fueled campaigns to seed initial review volume for product launches.  
* [Reviews Collection Widgets](https://docs.bazaarvoice.com/articles/ratings-reviews/collect-reviews-on-order-history-pages.md): Embedded JavaScript widgets optimized for native mobile and desktop review collection experiences.  
* [Ratings & Reviews for Stores](https://docs.bazaarvoice.com/articles/ratings-reviews/stores.md): Setting up, deploying, and collecting localized ratings and review surveys dedicated to physical retail stores and brick-and-mortar locations.  
* [Store & Seller Ratings](https://docs.bazaarvoice.com/articles/ratings-reviews/seller_ratings.md): Architecting service and fulfillment collection forms to generate merchant-level ratings.

### Creator Marketing & Product Sampling

* [Vibe Platform Activation](https://docs.bazaarvoice.com/articles/vibe/get-started-with-vibe.md): Connecting enterprise brand profiles to social media platform APIs (Instagram, TikTok, Facebook, Pinterest, X).  
* [Creator Discovery & Sourcing](https://docs.bazaarvoice.com/articles/vibe/creators.md): Filtering social influencers, compiling custom creator directories, and evaluating creator demographic insights.  
* [Social & Creator Asset Capture](https://docs.bazaarvoice.com/articles/vibe/content.md): Organizing and cataloging licensed creator assets and brand-owned social media libraries.  
* [Creators & Sampling Campaigns Integration](https://docs.bazaarvoice.com/articles/vibe/campaigns.md): Constructing, monitoring, and executing multi-channel influencer promotions and physical product test runs inside Vibe.  
* [Community Sampling Request Intake](https://docs.bazaarvoice.com/articles/sampling/create-a-bazaarvoice-community-sampling-campaign.md): Building the parameters, rules, and audience selectors for native Sampling or Brand Ambassador programs.  
* [Sampling Packaging Customization](https://docs.bazaarvoice.com/articles/sampling/design-a-custom-box-for-your-bazaarvoice-sampling-campaign.md): Layout templates, specifications, and vector guidelines for physical, brand-customized sampling boxes.  
* [Sampling Campaign Management](https://docs.bazaarvoice.com/articles/sampling/manage-your-campaign-requests.md): Operational dashboards to edit, search, copy, delete, and control active sampling campaign requests.  
* [Physical Sampling Fulfillment Procedures](https://docs.bazaarvoice.com/articles/sampling/fulfill-your-sampling-campaign.md): Logistical rules for managed Bazaarvoice distribution centers versus client-side self-fulfillment practices.

## Displaying & Shoppable Experiences

### On-Site UGC Core Display

* [Display Content Overview](https://docs.bazaarvoice.com/articles/ratings-reviews/display.md): General architecture overview for customizing and controlling how user-generated content (UGC) displays on your website.  
* [Product Display Page (PDP) Integration](https://docs.bazaarvoice.com/articles/ratings-reviews/product_display_page.md): Technical implementation guides for rendering and configuring Ratings & Reviews, Q\&A, and media widgets on core product pages.  
* [AI-Generated Review Summaries Display](https://docs.bazaarvoice.com/articles/ratings-reviews/ai-review-summary.md): Technical display integration rules, locale options, and the 30 approved review minimum requirement to render a synthesized pros/cons sentiment summary on PDP layouts.  
* [Content Display Style Guide](https://docs.bazaarvoice.com/articles/ratings-reviews/content-display-style-guide.md): Global typography setups, spacing standards, and layout guidelines for formatting reviews and question blocks.  
* [Display Integration](https://docs.bazaarvoice.com/articles/ratings-reviews/display_integration.md): Developer implementation choices, API hooks, and layout integration styles for rendering UGC widgets.  
* [Hosted Display Configuration](https://docs.bazaarvoice.com/articles/ratings-reviews/hosted_display_config.md): Technical setup for server-side configurations, hosted UI styles, and rendering parameters.  
* [Display-Side Syndication Setup](https://docs.bazaarvoice.com/articles/ratings-reviews/syndication.md): Rules and configurations for displaying syndicated network reviews directly on your local Product Display Pages (PDPs).  
* [Incentivized Badges & Disclosures](https://docs.bazaarvoice.com/articles/ratings-reviews/badges.md): Formatting rules for badge overlays to call out incentivized reviews, sampling participants, and verified buyers.

### Shoppable & Contextual Media

* [Contextual Commerce Architecture](https://docs.bazaarvoice.com/articles/contextual-commerce/introduction-to-coco.md): Foundational strategy for Contextual Commerce shoppable gallery layers.  
* [Implementing Contextual Commerce Layouts](https://docs.bazaarvoice.com/articles/contextual-commerce/implementation.md): Script installation and styling hooks to inject shoppable modules onto eCommerce templates.  
* [Contextual Commerce Core Concepts](https://docs.bazaarvoice.com/articles/contextual-commerce/concepts.md): Configuring tag schemas, custom hotspots, interactive image cards, and click-to-cart mapping vectors.  
* [Social Galleries & Shoppable Ads](https://docs.bazaarvoice.com/articles/vibe/commerce.md): Porting curated creator and brand-owned social media feeds directly into retail product galleries, managing legal UGC rights permissions, and running social ads.  
* [Social Scheduling & Auto-Publishing](https://docs.bazaarvoice.com/articles/vibe/social-management-publishing.md): Editorial calendars and automated multi-channel posting interfaces for Instagram, TikTok, Facebook, Pinterest, and X.

## Amplification & Retail Syndication

### Network Distribution & Feeds

* [Syndication Guidelines](https://docs.bazaarvoice.com/articles/portal-basics/syndication-guidelines.md): Network policies and core compliance standards governing Standard (Brand-to-Retailer), Reverse (Retailer-to-Brand), and Intra-client syndication types, including attribution disclaimers, catalog health thresholds, and program de-activation policies.  
* [Content Collection Partners Program](https://docs.bazaarvoice.com/articles/portal-basics/content-collection-partner.md): Framework rules for content collection networks to route UGC directly to major retail destinations using the Partner API.

### Connections (Direct-to-Retail Engagement)

* [Getting Started with Connections](https://docs.bazaarvoice.com/articles/connections-publication/succeed_with_connections.md): Brand setups to establish verified response channels directly within product detail pages across target retailers.  
* [Connections Brand Engagement Console](https://docs.bazaarvoice.com/articles/connections-publication/manage_connections.md): Administrative instructions for brand reps to reply to customer reviews, handle consumer questions, and escalate retailer-specific queries.

## Content Management, Moderation & Analytics

### Moderation Workflows

* [Review Moderation & Curation](https://docs.bazaarvoice.com/articles/ratings-reviews/ratings_content.md): Moderating review submissions, categorization tags, and handling manual/automated filters inside Portal.  
* [Questions & Answers Moderation](https://docs.bazaarvoice.com/articles/ratings-reviews/manage-content-questions-answers.md): Directing inbound product questions to brand experts and managing verified consumer answers.

### Analytics, Sentiment & Reporting

* [Web Analytics Integration](https://docs.bazaarvoice.com/articles/ratings-reviews/integrate-analytics.md): Connecting dynamic UGC interaction events (clicks, scrolls, conversion assists) to Google Analytics and custom tracking pixels.  
* [UGC Performance Analysis](https://docs.bazaarvoice.com/articles/ratings-reviews/analyze_data.md): Pulling Portal reports to assess program health, review volume, organic SEO impact, and catalog coverage.  
* [Social Listening & Sentiment Tracking](https://docs.bazaarvoice.com/articles/vibe/listening.md): Scanning social channels for brand sentiment, competitive benchmarks, and consumer mentions.  
* [Creator Campaign ROI & Analytics](https://docs.bazaarvoice.com/articles/vibe/insights.md): Custom analytics dashboards measuring creator reach, dynamic click metrics, engagement trends, and Creator ROI.  
* [Contextual Commerce Portal Reporting](https://docs.bazaarvoice.com/articles/contextual-commerce/contextual-commerce-in-portal.md): Mapping conversion metrics, hotspot click-throughs, and cart attribution data for shoppable galleries.  
* [Sampling Campaign Impact Analytics](https://docs.bazaarvoice.com/articles/sampling/review-your-bazaarvoice-sampling-campaign-results.md): Evaluating review collection velocity, syndication conversion lift, and overall consumer feedback loops from product testing campaigns.  
* [Connections Network Brand Reporting](https://docs.bazaarvoice.com/articles/connections-publication/reports.md): Exporting brand engagement metrics, retail question response times, and review-to-response conversion indices.