Get started with the Bazaarvoice Portal

Sign in

Sign in to Portal at https://portal.bazaarvoice.com .

Access Bazaarvoice solutions

To view your Bazaarvoice solutions, use the navigation bar at the top of the page.

Access tools

Depending on your credentials, the Settings menu also provides access to the following administration tools:

• Manage Users—Add users to your account and assign the actions they can perform.
• Hosting summary—Learn about the vendors and locations that store data and execute services for your Bazaarvoice account.
• Privacy—Manage requests from your site visitors to see the data we collect about them or to remove their data from our systems.

Instance selector

Depending on your permissions, you may have access to more than one instance. To switch between instances within Portal, use the instance selector in the upper-right corner of any page in Portal.

The instance selector displays all instances that you have access to. You can scroll through the list of available instances or enter an instance name to filter the list. The selected instance will stay the same as you navigate through Portal until you manually select another one.

When you switch to a different instance, the navigation bar updates to show the Bazaarvoice tools and features you can access with the selected instance.

Note: If you switch to an instance that doesn’t have access to the page you’re currently in, a confirmation modal appears. Select whether you want to stay on the current page with your currently selected instance, or switch to the new instance and be redirected to the Portal home page.

Note: If you're navigating to Vibe from Portal, check that you're on the correct instance before proceeding. If the instance you select does not have access to Vibe, Portal opens the application in the first instance that does have access.

Get help

The help button in the top-right corner of every page provides context-sensitive help for the page you're viewing. If you're having trouble using a Bazaarvoice solution, select the help button to view information about the problem you're trying to solve.

Edit your profile

To access your profile details, select the settings icon  > Profile.

You can update your name, email address, and preferred language. If a Portal page or component supports localization, it will render text in your preferred language. The following languages are supported:

• English
• French
• German

Configure notifications

Use the Notifications tab on your profile page to manage the notifications you receive. If you do not see the Notifications tab, none of the solutions you can access allow you to manage notifications.

Find your account administrator

An account administrator can create and manage users, assign user permissions, reset user passwords, and view user statuses. To find out who your administrator is, select View Administrators on your Profile page.

If no administrator is listed for your account, contact your Bazaarvoice representative.

Manage sign-in activity

View all devices that have signed in to your account in the last 24 hours. To view these sessions, select the settings icon  > Profile > Sign in Activity.

Use the data table to see the devices that have signed in to your account in the last 24 hours.

Note: Every time you sign in counts as a separate event. This means that, if you signed in to Portal on the same device more than once in the last 24 hours, you may see it multiple times in the table.

To sign out of all active sessions, including on your current device, select Sign out everywhere.

Sign out of Portal

Security guidelines

Learn how to keep your Bazaarvoice solutions and user accounts safe.

Common questions

Look through our FAQs for help solving Portal issues.