Before you begin
- Sign in to the Bazaarvoice Portal
.
If you can't sign in, contact Bazaarvoice Support for assistance. Learn more about Portal permissions and user accounts. - From the navigation bar, select More > Product Catalog.
- Select the Feed tab.
Validate product feed
Your product feed is validated as part of the import process in the Bazaarvoice Portal.
-
To view a summary of your product feed validation, select the Validate Product Feed tab. A summary of the 10 most recent feed import attempts is displayed.
- To view any associated errors and warnings, select the Import ID. This allows you to review these issues and their effects in more detail.
Resolve incomplete feeds
Select the Incomplete Feeds tab to view products from your catalog that are receiving content but not appearing in your catalog feed. These products aren’t appearing in your feed as they were added after you formed your main feed, for example, as part of a sampling campaign. To make these products appear in your feed, update and reupload it in the Bazaarvoice Portal.
Troubleshoot using product feed alerts
Creating email alerts for product catalog feed imports allows you to receive an email containing a detailed list of errors or warnings identified by Bazaarvoice in the feed.
Add missing details to existing products
After submitting the product feed file, if a product is missing key components such as UPC or EAN, they can still be added to that product using one of the following methods in the Product Catalog app:
-
Manually enter the missing details. For detailed instructions refer to the Edit products topic.
-
Upload an excel spreadsheet (.xlsx) through Import products option. For detailed instructions refer to the Import products using an Excel spreadsheet.
