Connect Shopify

Connect Shopify to Bazaarvoice Vibe to use your product catalog and add Galleries to your Shopify store.

Before you begin

Make sure that your Shopify account meets the following requirements:

  • Each of your active Shopify products or product variants has a defined barcode in Shopify. This can be a GTIN, UPC, or ISBN.
  • The product vendor matches the brand name of the Shopify product. The vendor will be sent as the "brand" to Bazaarvoice.

Install the app

Follow these steps to find and install the Bazaarvoice Reviews & Photos app:

  1. Sign in to your Shopify admin panel.
  2. Select the search bar at the top of the page and select Apps.
  3. Search for Bazaarvoice Reviews & Photos.
  4. After you’ve reviewed the permissions required by the Bazaarvoice Reviews & Photos app, select Install App. The app will open automatically.

Read our Bazaarvoice Reviews & Photos app topic to learn how to add Galleries to your Shopify store.

Set up the app

Step 1: Add account information

Follow these steps to set up the app in Shopify:

  1. In the app, select Settings.
  2. In the Galleries section, enter your account details. Use the client name, username, password, and client ID Bazaarvoice provided when setting up your account. If you’re unable to find these details, contact Bazaarvoice Support.
    Account details Description Example
    Bazaarvoice client name Enter the client name Bazaarvoice provided when setting up your account. widgetscom
    Username Enter the SFTP username Bazaarvoice provided when setting up your account. widgetscom
    Locale
    		Enter your store’s locale. To construct a locale code, combine the language code with the country code.en_US (American English)
    Password Enter the SFTP password Bazaarvoice provided when it set up your account.

    Note: To reset your SFTP password, reach out to the Bazaarvoice contact that manages your product feed or contact Bazaarvoice Support. Bazaarvoice only accepts SFTP password reset requests from users we identify as a client’s technical contact or account administrator.

    		Q3%4lnb7$3
    Gallery site name
    		Enter the unique gallery site name from the My Account tab on the Settings page in Vibe.widgetscom-cmzpvk
    Client ID
    		Enter the client ID Bazaarvoice provided when setting up your account.12345
  3. Select the Enable Galleries checkbox.
  4. Select Save.

Step 2: Enable Vibe integration

Follow these steps to enable the Vibe integration with Shopify:

  1. In Vibe, select the gear icon in the upper-right corner of the page. The Settings page will open.
  2. Select My Account.
  3. Under Shopify Store, enter your Shopify store URL in the Shopify Store URL text field.
  4. Select Save.
  5. In Shopify, open the Bazaarvoice Reviews & Photos app.
  6. Select Settings.
  7. Under Connect Shopify Store with Vibe, select the Enable Vibe checkbox.
  8. Select Save.

Step 3: Contact Bazaarvoice

Contact Bazaarvoice Support or your implementation team to finish your Shopify integration. We will complete the connection on our side and let you know when it's complete.

Provide feedback button