Content collection partners

Through the Bazaarvoice Partner Program, content collection partners can provide Bazaarvoice Network Distribution to brands that don’t use Bazaarvoice collect and display solutions. To participate in the program alongside a content collection partner, the brand needs to become a Bazaarvoice client. Then, using Bazaarvoice API tools, user-generated content (UGC) collected by the partner for the brand can be submitted directly by the partner to the brand’s Bazaarvoice account. Because this process complies fully with all Bazaarvoice Network policies, content acquired through the program is eligible for syndication across the Bazaarvoice Network.

Join the Bazaarvoice Partner Program Opens in new tab .

Learn about content collection partners

Use the links in the following table to go to the area you want more information about.

Article	Description
Onboard to the Bazaarvoice Partner Program	Learn how to set up and onboard to the Bazaarvoice Partner Program.
Product catalog data	Learn how to provide your catalog data to Bazaarvoice.
Content attribution and distribution	Learn how to manage and attribute content in the Bazaarvoice Network.
Authenticity policy	Learn about Bazaarvoice's content authenticity guidelines.
Bazaarvoice syndication	Learn how syndication works in the Bazaarvoice Network.

Long-term support

The long-term support of brands leveraging this integration will be handled collaboratively by the partner and Bazaarvoice. Typically, a brand might contact the partner or Bazaarvoice for the following reasons:

The brand’s content is not displayed on an expected destination’s site.
A review is mistakenly displayed on a destination’s site.
A review should not be displayed at all.
A review displays for the wrong product.

When a brand contacts a partner for support, the partner should confirm that a review was submitted successfully to Bazaarvoice. Once the partner confirms that the review was sent successfully, the partner should direct the brand to Bazaarvoice Support (support@bazaarvoice.com) for further assistance.

If the brand contacts Bazaarvoice Support, and we determine that the partner needs to fix the issue, we will direct the brand to the partner's support department. As part of the onboarding process, the partner provides Bazaarvoice standard messaging containing steps for a brand to contact the partner’s support department.

We may direct a brand back to a partner for support for multiple reasons, for example:

The review in question does not exist in the Bazaarvoice system.
The solution for the issue requires an update to the product information that the partner supplies Bazaarvoice.