Configure global options

Configure the global options

Use the Global Configuration options to configure the global options for Ratings & Reviews, Questions & Answers, and Product Picker.

  1. Sign in to the Bazaarvoice PortalOpens in new tab. 
  2. From the upper-right corner, select your instance.
  3. Select the settings icon settings icon.
  4. Under Configuration, select Ratings & Reviews. The Site Manager lists all your active deployment zones and implementations.
  5. Under Implementations, select Edit next to the implementation you want to configure.
  6. Under the User Experience section, select Display Options.
  7. Select Global Configuration.
Note: You can enable and configure the latest V2 Bazaarvoice hosted display if you have implemented the bv.js loader file. Contact Bazaarvoice support to get started.

The following list of global configuration options applies to Ratings & Reviews, Questions & Answers, and Product Picker:

Display

  • Show content from these locales—Determine the user-generated content (reviews, questions, and answers) displayed for each of your locales. The primary locale is used for submission. Refer to Select and style localized display content for details.
  • Only Show Displayed Locale Statistics—Enables the review statistics to match the native locale and any locales explicitly checked for display.
  • Apply filters to Rating Summary—Enable this setting to update the Rating Summary (average star rating and review count) to match the filtered reviews, instead of all reviews. You must enable Only Show Displayed Locale Statistics to use this filter.
    Note: A review filter, like the Incentivized or Non-incentivized Review filter, only updates the review container by default. Enable this option to also update the Rating Summary. See Apply the filter to review statistics.
  • Sort drop-down styling—Determines the style of the drop-down list to use when sorting content in Ratings & Reviews.

User Profile Settings

  • Profile nickname minimum length—Defines the minimum number of characters allowed for a user's profile nickname.
  • Allow duplicate nicknames—Enables users with duplicate nicknames to submit content.

Email Expiration

  • Enabled—Prevents decryption of user email addresses after a specified amount of time. When enabled, plain text emails do not appear in your client reports after the specified expiration date.

Profanity

  • User profanity dictionary—When enabled, review and question text is compared to a list of words deemed profane. You can modify the profanity list for each locale by uploading a UTF-8 encoded, comma-separated value (CSV) file. Refer to Enable profanity moderation for details.
    Note: We recommend you use Google Sheets to edit the default file, before downloading it as a CSV file. This ensures the file will be UTF-8 encoded and can be easily uploaded.

Special Characters in User Nickname and Profile Display Name

  • Enabled—Enables special characters to be used in user nicknames and profile display names.
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