To manage content, users must be assigned specific roles. These roles determine your level of access to responding to and moderating reviews, as well as administrative tools.
Ensure you have the following:
| You must have this solution: | One of these roles: |
|---|---|
| Ratings & Reviews |
|
Permissions overview
The following table outlines the specific actions each role can perform:
| Action |
Content Viewer |
Content Responder
|
Content Moderator |
Content Administrator |
Account Administrator |
|---|---|---|---|---|---|
| View reviews |
✓ |
✓ |
✓ |
✓ |
✓ |
| Respond to reviews |
|
✓ |
|
✓ |
✓ |
| Moderate reviews |
✓ |
✓ |
✓ |
||
| Migrate reviews |
|
✓ |
✓ |
||
| Manage contributors | ✓ | ✓ | |||
| Export review data |
✓ |
✓ |
✓ |
✓ |
✓ |
Learn more about Portal roles and capabilities.