Feature user-generated content (UGC) on your Facebook and Instagram Shops from the new Shops page in Bazaarvoice Vibe. Before featuring UGC on your Facebook and Instagram Shops, you must request the rights to feature UGC.
Note: To take advantage of this feature, your Facebook and Instagram Shops must have in-app checkout enabled.
Feature UGC on your Shops
Follow these steps to feature UGC on your Meta Shops:
- Open the Shops page on your Instagram dashboard in Vibe.
- Find the UGC you want to feature and select Feature on Shops.
- Select the Select a Catalog drop-down below the Tag a Product From Your Meta Shops heading and select which product catalog to feature.
- Search for a product in the Select a Product search field and select the product you want to feature. You can also choose a product from our recommendations based on potential matches found in your Bazaarvoice catalog.
- Select Confirm and Feature.
View UGC submitted to Shops
Follow these steps to view UGC submitted to your Meta Shops:
- Open the Shops page on your Instagram dashboard in Vibe.
- Select the filter drop-down to the left of the search field and select Featured on Shops.
Request the rights to feature UGC
Follow these steps to request the rights to feature UGC:
- Open the Shops page on your Instagram dashboard in Vibe.
- Select the filter drop-down to the left of the search field and select All Media.
- Select the Request Rights button on posts that say Rights Needed.
- Request the rights to feature UGC.
Common questions
Why can I feature some UGC and not others?
There are multiple reasons you might be unable to feature UGC on your Facebook and Instagram Shops:- Only UGC from Instagram can be featured.
- You must have the rights to the UGC. Request the rights to feature UGC on your Facebook and Instagram Shops.
- To feature Instagram UGC, your account must be tagged in the media.
- UGC must have a Bazaarvoice product catalog product already tagged to feature on your Facebook and Instagram Shops.
Why aren't some products appearing?
